Cold batteries where to call. Where to call if the heating in the apartment is poor or there is no hot water. What to do if the problem of cold batteries has not been resolved
- HOTLINE (Complain about heating and lack of hot water in the house) Moszhilinspektsii around the clock:
phones:
8 (495) 681-7780,
8 (495) 681-2145,
8 (495) 681-2054.
The table of permissible temperature standards in the premises of residential buildings is given in the table at the end of the page:
Where do you need to call if there is no heating or hot water, but by calling your UK ( management company or another responsible organization) only promises? Batteries in the apartment do not heat well? - this is a violation According to sanitary and epidemiological standards and requirements for residential buildings and premises in a residential building. Why, we regularly pay considerable money for the provision of heating and hot water, all the same, we end up with cold pipes and cold water hot faucet!
How unpleasant it is when you turn on the faucet with hot water but no hot water comes out. Naturally, the lack of hot water or the cessation of heating of heating systems is preceded by many reasons. And immediately the question arises, where to call, where to turn, where to complain, and, in the end, where to turn for help with poor heating or in all its absence?
First of all, you need to find out about the failures of the water supply and the heating system. Probably happened emergency, which caused an accident, a consequence that is the shutdown of heating or hot water. It is possible to find out about this by calling the management company, the HOA or the local DEZ. If this is not an emergency, a technician should be sent to the apartment to examine all communications. It must make an air temperature measurement indoors. To do this, the technician stands near the inner wall in each room, one meter from the outer wall and 1.5 meters from the floor. This measurement makes it possible to know the quality of the heating operation. And determining the temperature of hot water is checked by a special water thermometer, or the temperature is checked from a tap in the kitchen or in the bathroom. After checking the batteries and hot water in the apartment is measured, the "communal service" draws up a statement in duplicate, one of which remains with the owner of the apartment. If the complaints of residents are confirmed, depending on the complexity of the work, failures must be corrected in time from 1 to 7 days.
If the hot water temperature was lower than 3 degrees during the day and 5 degrees at night, you must apply for the recalculation of utility bills to the URC (single settlement center) or to the accounting department of the management company. It must be remembered that deviations from the norms, according to the sanitary and epidemiological requirements for residential buildings and premises in terms of air temperature, should not be at all.
Thus, the batteries must heat the room not lower than the temperature established by sanitary standards.
According to the sanitary and epidemiological requirements for residential buildings and premises (SANPIN 2.1.2.1002-00), the hot water temperature must not be lower than + 50 and not exceed a temperature above + 70 degrees.
Table of permissible temperature standards in the premises of residential buildings:
Name of premises |
Air temperature, deg.C |
|
optimal |
admissible |
|
cold season |
||
Living room | ||
Kitchen | ||
Toilet | ||
Bathroom, combined bathroom | ||
Inter-apartment corridor | ||
lobby, stairwell | ||
Storerooms | ||
Warm period of the year |
||
Living room |