Electric boiler heating ramp 6 proterm. Questions for repairmen of electric boilers Proterm Skat.
Question: I have a Proterm Skat 14 kW electric 3-phase (380 volt) boiler. The question is this: Last winter the boiler worked flawlessly, but the winter was not cold. But this season, something strange is happening. When the water pressure in the system on the return line is 1.5-1.7, but the temperature does not rise to the set one. The house slowly began to cool down. What could be the problem and how to fix it?
Answer: there is not enough voltage or a plaque has formed on the relay, and a raid on the tenah is also possible, it may not even work as far as the tenah.
Question: built Vacation home 150 sq.m., installed a heating system with warm floors, an indirect heating boiler, they were pressurized without a boiler at 6 atm., kept for more than a day, the pressure drop was 0.2 atm (specialists said that this is the norm for such a system), they installed the Proterm Skat boiler (they installed and connected the guys from the company with tolerances for this case), everything suits, even at minus 28 it is warm in the house and hot water runs from the tap, although it is 8 or 9 kW. But here's the problem. The pressure in the system itself is slowly falling (from 1.5-1.7 MPa to 0.4-0.6 MPa). Somewhere once a week or two you have to pump up, since there is a press. Once after turning off the electric power (it happens), the boiler even issued an F22 error. At the same time, the pressure dropped to 0.3 MPa in general (readings on the pressure gauge on the return line). When the temperature rises outside in the house, it also becomes hot, respectively, we reduce the number of kilowatts on the boiler, for example, from 8 to 4. After a while (5 hours), the pressure in the system drops from 1.5 MPa to 0.5-0.7 MPa . I tried to restore the pressure by increasing the boiler power, the pressure in the system rises to 0.8-0.9, then it still drops to 0.7 MPa. Tell me what to do?
Answer: the pressure in the heating system should not fall, which means there is a leak somewhere, you need to look. If not, please add an extra expansion tank for 12-20l. When heated, the water expands, and when it cools, on the contrary, the tank will compensate for the pressure drop.
Question: Has anyone encountered the following problem - Proterm skat9 after a summer break, the pump does not turn on automatically (when the pressure is inflated), heard that it can stick and what to do? Advise?
Answer: At the first start-up of the circulation pump, or after a long break in its operation, it is necessary to manually rotate the motor shaft to remove residual sticking of the dry rubbing pairs of the stuffing box.
Question: Proterm ramp 9 kW - after turning on the power, there are no effects: the display does not work, the boiler is silent. switching to single-phase mode did not give any results. there is voltage at the terminal block and at the input of the starter. what's the catch?
Answer: See the fuse on the board.
Question: After installation, the Protherm electric boiler worked for three days and stopped with error F 20. I looked at the instructions - something with a thermal relay. What to do is not said. Can you help with advice?
Answer: The automatic overheating protection of the device has been triggered. You can take the equipment out of the emergency function yourself, although for electric boilers of these models, the unblocking actions are the work of the service department. Try to find the hidden emergency button on the thermostat and press it. If this does not help, you will need to diagnose the boiler.
Question: The electric boiler Protherm Skat 18 K is set to maximum night operation, but during the night the pressure drops from 1.8 bar to 0.6 - the boiler cannot turn on in the morning and writes error F22. Please help me figure it out.
Answer: low pressure heating circuit may be due to leaks in the heating system and a malfunction of the expansion tank in the unit. It is necessary to look at the tightness of the components of the device. There may be problems with the tank, or a coolant leak through the system.
Question: The Proterm Skat 12 kW electric boiler often turns off, but does not write an error. The boiler is 3-phase, the voltage was measured: 6 in two phases, and zero in the third. Could this influence?
Answer: In this case, there are clearly problems with the electrician. If there are two phases, but there is no third, then this phenomenon should be eliminated as soon as possible, since the board may burn out. Possible reasons: a wire has come off in the bag, there are bad terminals in the machine or the problem is in the starter.
Question: Electric boiler Skat 6kW. Didn't work full season. in the heating system. Recently knocked out the circuit breaker. When the machine is turned on, the boiler works for a while, then the machine knocks out again.
Answer: Perhaps the heaters failed. Device diagnostics required.
Question: Please tell me what could be the problem in the Skat 6 kw electric boiler: the boiler was launched 3 years ago to heat the bath and it worked perfectly (1-2 kw was enough), and this year the heating power fell several times while the supply the voltage is normal and the heaters, when turned on, alternately heat the water to a certain temperature in the same way, i.e. they are all working, but in order to achieve the same temperature as in previous years, it is necessary to turn on the boiler at full power of 6kw. The thermal performance of the bath did not change.
Answer: Perhaps the unit of heating elements failed. You also need to check the dirt filter.
Question: When installing and starting the Skat 9 kV boiler, it gives an error f20. what to do in this case?
Answer: The temperature fuse has tripped.
Question: A 14 kW Proterm electric boiler has been installed. One of the fuses located on the switching power supply burned out, I can’t figure out what value, tell me, please!
Answer: 80 mA fuse.
Question: when starting a new Proterm Skat-6 boiler, and pumping water into the system, an error F20 is generated (emergency thermostat operation), the water does not heat up and the pump does not turn on. How to fix the problem yourself, since there is no service center within a radius of 100 km.
Question: Protherm ramp 18 kW the signal lamp (exclamation mark) and HDO is on, the green diode is on, the circulation pump is working, but the heating elements are not turned on. I tried to reset the error by pressing the button that is inside, on top. it seems to work, but after 20 minutes the heating elements do not turn on again, the pressure is 1.5 MPa, the temperature is 35 degrees
Answer: Your electric boiler is overheating. The reason is that the sump on the return line to the boiler is clogged with dirt (if one was installed during installation) or the contacts in the relay on the control board are stuck.
Question: Electric boiler Protherm SKAT 6 - 24 K. Worked normally for several years. Now the following picture takes place: after switching on, neither the battery nor the pipes coming out of the boiler practically heat up. After a few minutes of operation, the temperature on the thermometer becomes more than 90 degrees, and the boiler turns off. The pump (judging by the sound and vibration) is working.
Answer: Most likely a problem with circulation pump. But it can only be accurately determined by diagnosing the boiler.
Question: please tell me! We bought an electric boiler Proterm Skat 28, installed everything according to the instructions, pressure 1.5 bar, turned on 380 volts. The boiler does not give any signs of life at all, the display does not shine, what could it be?
Answer: The display does not light up: the fuses on the control board are blown, there is no connection between the control board and the display board (check the cable).
Question: I have a Skat 12K device. He worked for 6 years. At the moment, water is constantly dripping from the overflow tap coming from the emergency valve. The working pressure is from 0.9 to 2.5. It drips until the boiler stops completely in about 5-6 hours. Familiar operators advised to change emergency valve and expansion tank inside the boiler? Give your advice, how to be? I also could not tighten the union nut of the flexible hose.
Question: Tell me, with 3 phases and voltage at each phase is stable at 180 volts (between phases 305 volts), what power will the Protherm Skat 12 kW electric boiler, switched on at the 7 kW stage, connected in three phases. The control board is connected through the stabilizer. Does he get one ten involved only? Is it correct to count according to the formula P \u003d UxU / R? Or is it necessary to count each phase separately and then add it up? The diagram shows three resistors in each heating element, one for each phase. And what does the rated current of 25 A mean in the instructions
and maximum current 23 A?
Answer: There are 2 three-element heating elements of 2.33 kW each element. The maximum current at full load (on 1 phase) is 23A, 25A is the rated current of the fuse.
Question: If you turn off the broken ten, email will work. boiler?
Answer: He will, he has at least 6 of them there.
Question: Does Proterm Skat have an "Error" output. Or the output "unacceptable pressure in the system"?
Answer: F22 - low pressure in CO (below 0.6).
F73 - short circuit of the pressure sensor.
F74 - increased voltage (more than 4v) on the pressure sensor.
If electrical output: dry contacts, or open collector, then no error identification.
Question: An electric boiler Proterm skat 6 kW was installed. The wire in the terminal melted, after that it started flashing either just F, then the F20 error, then it seems to work, then everything starts again and shows either 0 kV, then 2, then 4. The terminal was changed, the wires were cleaned, the red button was pressed, factory settings installed, but nothing has changed. The repairmen came, looked, rang, did not understand anything, they said that everything seems to be working, probably it's the contactor. One familiar electrician came, he probably said all the same in the board, put the jumpers directly to the heaters, while we are warming up like that. Only now it has become more common to give an error F20, then 0 sq. and again error F20. Has anyone experienced anything similar? Is it a matter of pay? She is
seems to be working. By the way, before that the boiler was on a single-phase, now it is on a three-phase, but the wires apparently melted from poor contact. Today they turned off the boiler for the whole day, turned it on in the evening, at first it worked as expected, having gained 30 degrees, it again began to give error F20. By the way, the error comes out when the RE-13 light (pump-reduced speed) lights up. They called a friend, he has a ramp 9, he does not turn it on at all. The question is: should it be turned on at all? The pump seems to be working, and they called, and the pipes vibrate both in the supply and in the return.
Answer: Try setting the parameter d. 19, value - 0, the pump will always run at high speed.
Question: El. boiler Protherm Skat 12K-13, closed system through a comb, filled with Thermagent-30 Eko antifreeze, volume about 28 liters. radiators on two floors. After starting the system, two weeks passed, everything worked. When I bled air, I was a little embarrassed that with a small drain of antifreeze of 100-150 mg, the pressure dropped by 0.5 bar, at the set boiler temperature of 60 degrees, the pressure was 1 bar. And so, after a power outage for half a day, the pressure went to 0 (which I checked: the expansion tank - the pressure is normal 1.2, after which I added antifreeze to 1 bar, after which the boiler started working again, bled some air at a temperature of 60, the pressure rose by 2 bar). 4 days have passed, arrived, the situation is the same: pressure 0 - again
topped up, the system works, found a small leak on the comb with a connection, pulled it up, but the leak itself is not significant, perhaps a gram. 10 is gone. while the assumption is that this is due to the air in the system, and the idea is to put an additional expansion tank of 30 liters.
Answer: I have an additional GA for 24 liters, since the volume of the system is about 270 liters. It’s the opposite for you, that is, the coolant goes into the pump without cleaning. Maybe the expansion tank is not pumping correctly. It is necessary to completely drain the coolant from the boiler and only then pump it up.
Question: Malfunction of the Protherm Skat 12 kW boiler, without additional. equipment. Today, due to the thaw, I lowered the temperature from 45 to 40 degrees. After a while I noticed the error F73. I found a description that this is a short circuit of the pressure sensor. Are there repair options? And in general, maybe he is alive, something else to watch?
Answer: Reset the error and check what pressure is in CO. Check the air pressure in the expansion tank and feed the system to the required pressure. Remove and connect the connector from the pressure sensor. The tank is located at the rear wall, the valve is on top. But before pumping the expansion tank, you need to drain the water from the boiler.
Question: The Proterm Skat 14 electric boiler is in operation. Boiler 200 liters. When I set the DHW temperature to 50-60 degrees, the boiler does not turn off at all. And at the same time, hot water and heating work, I see it by a flashing dot on the boiler display. Accordingly, the temperature in the house rises. Shouldn't the heating be switched off during DHW operation?
Answer: The three-way valve is transferred to the boiler, see it.
Question: Malfunction of the Skat 6 kW electric boiler. They drew water into the system through the pump, the fuse was knocked out, and the automatic fuse in the shield is now constantly on, what could be the reason? Should the pump be easily turned with a screwdriver?
Answer: Short circuit of the heating element.
Question: The Proterm Skat 9 kW boiler (1 phase switch) was installed last year, it was put into operation only this year. He worked at a night rate with a programmer to maintain the set temperature in a country house. Yesterday I went to the dacha to inspect and was surprised to find that the device does not work, the dashboard simply does not light up. I checked the fuses (on the board 2 pieces) - they seem to be working, the one that should be in the bus, is it not there? Maybe he's somewhere else, but I didn't see him.
Answer: Try installing new fuses.
Question: The electric boiler Proterm skat 18 kW was connected to 220 V, converted to 380 V, when connected to el. switch wires mixed up. After that, the machine was knocked out when they figured out the wires, the boiler does not turn on even at 220. One phase and zero are closed. Tell me what to do?
Answer: Check with the device.
Question: The Skat 9 electric boiler worked properly, it was necessary to hang it on another wall, disconnected it, connected it the next day, no signs of life, the display is off, everything is silent. There is a phase zero, it reaches the contactor, and then it is silent, only there is a phase on the upper brown wire of the contactor, the fuses on the board are normal! Tell me what's wrong?
Answer: The control board may be faulty.
Question: A Proterm skat 18 boiler was installed. I can only raise the power in kilowatts to 8, it doesn’t go any further, who knows what the problem is?
Answer: Reset to factory settings, parameter d. Set 96 to 1 and OK.
Question: The Protherm Skat 9 electric boiler is in operation. We installed it in October, set the temperature to 35 degrees, and decided not to heat it empty. All this time we did not touch the boiler, it worked, the batteries were warm, plus in the house, we did not notice any problems. When we installed the boiler, we bought a wire that was not what they needed, and the installers, having connected it, said that it was a temporary wire, that it had to be replaced, otherwise it would heat up. The wire was changed, the device was turned on at 80 degrees, after a while the machine was knocked out. We turned it on while we were working in the house, nothing else cut down that day. At night they left the boiler to heat the house at 80 degrees, they came in the morning - it was cold in the house, at night the machine apparently turned off again, and two radiators were taken in our house. The device is turned on and working. By nightfall, the air in the house was warmed up a little with "not stuck" radiators, oil heaters, the pipes were heated with a hair dryer. As soon as all the radiators started working, the pressure was already 0.8, and the device turned off again. After turning it on, it gave an error F22. We realized that we need to add water to CO and raise the pressure. Water was added (air was bled from the radiators), the pressure was set to 2.0, the machine was replaced with a new one. Left overnight at 80 degrees. The boiler worked overnight, but now it does not heat up above 60 degrees, despite the setting at 80 degrees. At the same time, it works at full capacity. Although it used to heat up to 80 degrees in a short time. Tell me what can be?
Answer: It is better to contact the service organization.
Question: Malfunction of the Proterm Skat 14 boiler. It worked perfectly for a year, everything was fine. Now there is such a failure - it works for several hours, then it just takes it and stops working, there is an indication, everything is fine, but at the same time the room thermostat is closed, the display shows that there is no heating (the dot on the right is off). There are no errors. Contacts 1 and 2 on block K8 are closed at the same time, they are called by the tester. The boiler does not even want to heat up. BKN and outdoor temperature sensor are connected. If you turn it off for a couple of minutes (de-energize in the shield), then turn it on, it seems to start working, but for about a minute, then it turns off again. It just stops thinking that it is necessary to heat the water - the dot on the right disappears (as if there is no heating command, although
there is a command, I have already closed the contacts). Turned off the 2nd time - after that it started up, warms up. The coolant is set to 70 degrees now, the pressure is normal, the 3-way valve goes back and forth, I don’t understand what could be the matter. Is it possible to change the fee?
Answer: You need to reset the settings to the factory settings and configure again.
If it is not possible to connect to the gas network, and solid fuel heating is not available, then an electric boiler becomes an alternative way to provide heat to the house. This article will introduce readers to the Proterm Skat electric boilers, as well as instruct them on how to launch them.
Electric boilers Proterm Skat
This single-circuit equipment is made in a wall-mounted variation. It is possible to connect a water heater. Most models three-phase mains connection required, but 6 kW and 9 kW models can be operated from 220 V. Selecting the required temperature level hot water and heating occurs with the help of a display, which, when adjusted, helps to control the operation of the equipment. Also, control is carried out using a thermostat or an outside temperature sensor.
To create a certain level of warmth, the parameters are adjusted individually. Power supply is controlled from tariff meter remotely. For domestic needs, you can install units of 24 kW and 28 kW in a cascade.
Protherm Skat has:
- double-sided pump;
- expansion tank;
- safety valve;
Also, the Protherm boiler can be connected through a voltage stabilizer. Electric boiler in action has a slow start, that is, for two minutes it "accelerates" and its power is minimal. Heating elements are protected from overload, their work is uniform, this is achieved by the possibility of setting the rhythm (1.2 or 2.3 kW).
Protherm Skat electric boilers are distinguished by their low weight (only 34 kg) and convenient dimensions, which makes it possible to install on almost any area. The operation of the boiler is reliably protected by several functions:
- pump blocking protection;
- a pressure sensor that monitors the level of water pressure;
- frost protection;
- protection against valve blocking and freezing of the water heater (when connecting a boiler).
If errors occur in the operation of the boiler, automatic diagnostics occur, ending with the display of the results in the form of a code. The deciphering of the codes is given in the instruction manual for the product.
Advantages and disadvantages of Protherm Skat electric boilers
Proterm Skat has a number of advantages over other types of heating:
- does not carry out harmful emissions into the atmosphere, since has no combustion products, so this type of heating can be called environmentally friendly;
- an electric boiler is an affordable type of heating. It is used where it is not possible to connect to the mains gas or can become an alternative form of heating;
- does not need systematic maintenance, unlike, for example, gas or solid fuel models;
- silent operation;
- there is a heat level regulator;
- able to adapt to domestic water of poor quality;
- resistant to voltage drops;
- equipped with several types of protection.
Along with the advantages, there are some disadvantages:
- electric boiler Protherm Skat needs to be connected through a stabilizer;
- not able to perform its work when the mains power is turned off.
Consumer reviews
Consumers note that Protherm Skat provided an opportunity where gas connection was problematic or even impossible. With the stable operation of the power grid, many refuse to connect gas, saving considerable amounts of money. In addition, the electric boiler is used in parallel with the gas unit, connecting them to a single heating system. This find allows significant savings on resources, alternating them with each other during the heating season.
If you connect a water heater to Protherm Skat, consumers open up prospects for using hot water. Many note the perfectly designed design of the boiler, which fits well into any interior of the room. It can be successfully installed in living rooms, thanks to its silent operation, it will not cause increased attention to itself.
The disadvantages are that when using only a boiler powered by electricity, when it is turned off, there are no alternative heating options. Therefore, before making a purchase of a Protherm electric boiler, you should make sure that there are no problems with electricity. Experts recommend use a voltage stabilizer, to ensure the normal operation of the Protherm Skat boiler.
In addition, increased energy consumption by the electric boiler causes negative emotions the population, as the payment of bills hits the pocket. If we compare the costs of gas and electric heating, then the Protherm electric boiler costs a little more, with identical heating parameters. From the foregoing, we can conclude that this electrical equipment is chosen by those who do not have the ability to connect to the mains gas, as well as those who care about environment and sees it as a source of ecological consumption.
How to put the Protherm Skat boiler into action?
To start the boiler, follow the instructions below.
When the pressure is reduced, the “bar” light starts flashing on the display. To correct the situation, water should be added to the system. If in this case the pressure decreases, then you need to contact a specialist.
If you want to stop the operation of the Protherm boiler for a long time, then you need to disconnect it from the power supply and turn off the taps. If you need a stop at winter period, then water must be drained from the system to prevent freezing.
How to take care of the Protherm electric boiler? Do not use abrasives or chemicals. It is better to wipe the surface of the case with a damp cloth, then dry the surface.
Any malfunctions are shown on the display with an error code. Code numbers are located and deciphered in the product passport.
If serious problems occur, such as the heat exchanger is frozen or water is dripping from it, it is forbidden to turn on the electric boiler to the power supply. It is necessary to wait for a specialist who will diagnose and make a quality repair. Parts can only be replaced with original spare parts.
So, dear readers, you got acquainted with an alternative type of heating Protherm Skat. When gas and solid fuel out of reach or you are an adherent of cleanliness, an electric boiler can be a good help.
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In some regions, there are no central gas distribution networks, and the use of liquefied bottled gas is unacceptable for safety reasons. In this case, it is most efficient to organize an autonomous heating system based on electric water heaters. For example, by installing a boiler electric Proterm Skat, produced in Europe and enjoying wide popularity among consumers in Russia and the countries of the former CIS.
The principle of operation and design of the boiler
The Skat single-circuit system provides for heating the coolant for the heating system, if necessary, obtaining hot water in an indirect heating boiler connected to the boiler, through a special channel with an installed thermostat and a three-way valve. Electric heating elements in boiler equipment are divided into separately controlled groups. This allows you to smoothly adjust the power of work, ranging from 6 to 28 kW, by turning off some groups.The electric boiler Proterm Skat is produced in a standard steel case and has a small size, which allows you to mount the equipment in almost any room. The technical information and control system is located on the front plane of the case and is represented by an LCD display and several push-button controls.
Advantages and disadvantages of equipment
The disadvantages of such heaters include only the high cost of electricity consumed as the main energy carrier. There are many more positive properties of such boilers:- Full automation of all processes that does not require human participation during the work according to a given program.
- Absolute noiselessness during operation, the only element that creates a barely perceptible noise background is the circulation pump.
- Electric boilers Proterm Skat have a high efficiency of up to 99%.
- Do not require installation and connection to the chimney.
- They depend only on the supply of electricity.
- Electrical equipment is classified as environmentally friendly, given that no fuel combustion is used during operation and there are no emissions into the atmosphere.
Wide model range
- The most low-power boilers 6K
Regardless of the model, the equipment is equipped with the ability to connect an external storage tank necessary to provide the DHW system. With a boiler connected, even a low-power boiler is capable of providing a water volume of 15 l / min.
The regulation of the power of the heaters and, accordingly, the water temperature is carried out smoothly when several heating elements are turned off at once, the triggered automation switches off the groups in series, ensuring a smooth decrease in temperature, avoiding sharp thermal shocks in the heating reservoir. The electric boiler Protherm Skat 6K is equipped with a built-in circulation pump, providing the ability to work in open and closed heating systems.
- Proterm 9K
- Skat 12K
- Coolant pressure sensor in heating system, automatically turning off the boiler in case of values falling below 0.8 atm.
- The system that turns off the boiler in case of overheating is automatically activated when the temperature reaches +100˚С.
- Smooth shutdown of heating elements, in the process of temperature control.
- During an emergency shutdown, for example, when there is an interruption in the supply of electricity, the microprocessor in the boiler remembers the current settings and, at the moment of resumption of supply, automatically starts, keeping the previously programmed parameters.
- The most powerful electric boilers 14, 18 and 24 kW
The wall-mounted electric boiler Protherm Skat 24K with a power of up to 24 kW is capable of providing a large volume of hot water. System soft start The boiler provides for the operation of the equipment at minimum power for some time after start-up.